![]() |
#1
|
|||
|
|||
![]()
I am running Win 7 Pro x64 with SP1 v.721 on i7 3.07GHz with 16GB ram on my Desktop workstation
Installed Office 2010 x64 When I save a document to a second drive on the system Win 7 crashes with BSOD, not always the first time but after two or three saves Tracked the crash to mup.sys Disabled mup.sys and Word will save fine to the second disk without a crash but the computer cannot register on the network or see any other network resources This only happens on Word save not with any applications I would really like to be able to save documents and use the network resources Dump file 020711-26598-01.dmp Crash time 07/02/2011 19:45:12 Bug Check string SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Bug Check code 0x1000007e Parameter 1 ffffffff`c0000005 Parameter two fffff880`01b87c3e Parameter three fffff880`035544d8 Parameter four fffff880`03553d30 Caused by driver mup.sys Caused by address mup.sys+4110 Processor x64 Full Path C:\Windows\Minidump\020711-26598-01.dmp Processor count 8 Major version 15 Minor version 7601 Dump file size 286,408 Also when I save from Word on a laptop to the the desktop the desktop crashes with BSOD. Happens with x32 versions of Word also and earlier 2003 version. Would really appreciate some help here. |
Thread Tools | |
Display Modes | |
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
Word Crash on Quit | masomenos | Word | 2 | 11-09-2010 12:35 AM |
OFFICE(Word,Excel..)-crash/close when DIALOG BOX launched of insert image,open file | buggingme | Office | 1 | 05-30-2010 12:18 AM |
Heading One Crash | von | Word | 0 | 03-17-2010 09:53 AM |
![]() |
manyrains | Drawing and Graphics | 1 | 11-07-2009 12:27 AM |
![]() |
RogerMantle | Word | 2 | 11-13-2008 06:56 AM |