Saving a Word 2007 document as a PDF fails

BrazzellMarketing · #1 01-11-2011, 04:40 PM

I'm just spit balling here, but my first guess is that some small file in your Adobe Acrobat software has gone corrupt. A quick attempt at a fix would be to completely uninstall whatever Adobe Acrobat software you are running and then reinstall it anew. If there is a corrupt file, that may replace it.

macropod · #2 01-11-2011, 05:24 PM

Quote:

Originally Posted by BrazzellMarketing

I'm just spit balling here, but my first guess is that some small file in your Adobe Acrobat software has gone corrupt.

Possibly, but that's unlikely to affect Word's "Save As" with the "PDF or XPS" option, since this is a Word function, not an Adobe one. Nonetheless, repairing the Acrobat installtion wouldn't hurt - uninstalling & reinstalling seems overkill, though.

dcabrames · #3 01-13-2011, 07:36 AM

OK thank you both for your replies. Unfortunately, deleting the contents of the temp folders did not resolve the problem.

I then did a repair install on both Acrobat Pro 9 and Adobe Reader 9.4.1 and this also did not correct the problem.

Not sure what to try next. Is there any way to figuring out what file it is having a problem with? The error message that pops up is less than worthless.

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