What you're describing is abnormal. Without actually seeing the problem document, it can be difficult for anyone to diagnose the issue. Can you attach a document to a post with some representative data (delete anything sensitive)? You do this via the paperclip symbol on the 'Go Advanced' tab at the bottom of this screen.

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Word may not be able to show the full comment text if there are many comments on the same page. However, if you click inside a comment, it should display in full.

One thing you can try, if this is indeed a display issue, is to increase the "Preferred width" for balloons in the Advanced Track Changes Options dialog box. See the screen shot below.

In my example, I have specified 9.4 cm (about 3.7") but you can of course set it even larger. Some trial and error may be required.

Attached Images

AdvTrackChngOptions.png (217.0 KB, 15 views)

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Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Thank you Macropod and Stefan for the tips about word total in comments and widening the section where comments are. Unfortunately, I can't send a snap shot of this problem, or any other, because the print screen button won't function. I used to be able to use it when I had Windows 10, but since getting Windows 11, I've had endless problems.
Metta

Thanks for the follow-up. Are you able to share a representative sample document (remove any sensitive information from the doc)?

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Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Hi Stefan
In reply to your question, I don't know any way of sharing a picture of the problem because my print screen button won't work in Windows 11. It always has in other versions of Windows. I can't revert to windows 10 because it is obsolete in the country I now live in.
Metta

If possible, you can share a sample document in Word format by uploading it to this thread. I or someone else of the regular contributors will take a look.

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Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

That suggests you have more of a problem with your Windows installation than just the display of comments in Word.

Regardless, you have been asked multiple times to supply an actual document exhibiting the problem, not a screenshot.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]