Word does not open link because it does not recognise the extension

Charles Kenyon · #1 03-04-2025, 11:16 AM

Quote:

Originally Posted by Isa.G

No, I have never installed any add-on but maybe it is necessary to install one in order to get it to open links even if it does not recognize the extension since Windows does recognize it and opens it without problems.

What do you think, is there an add-on that can solve this problem?

That you have never installed an add-in does not mean that you do not have any. Many programs install them to help you use their program with Word without even telling you about it.
To be sure this is a problem with your Word program, itself, try starting in safe mode.
Then use File Open to open your file with the links and try using one.
Open Office apps in safe mode on a Windows PC - Microsoft Office

Isa.G · #2 03-05-2025, 05:06 PM

I have done it.

I opened a Word in safe mode and created there a link to pdf1 file and it shows the same warning that there is no program assigned.

Then I created the link in normal mode and opened it in safe mode and it could not open it either. It shows the same warning.

Does the fact that the same thing happened in safe mode mean that the problem is not due to an add-on?

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