Visual problem with footnote numbers in converted (.docx to .doc) file

[k1k1]

Hi all,


I have a .docx file that I need to convert to .doc so I can work on it in Word 97-2003. Looking at the .docx file in Office 365, it seems fine; however, when I convert the file (using 'Save As' in Office 365) and open it in Word 97-2003, there is a problem with the footnote numbers.

Looking at the attached screenshot, you can see that the footnote indicators in the text (after the words 'benefits', 'others', 'McKnight' and 'conflicts') are barely visible; they have gone 'super-superscript' and are so high up that only the very bottom of the numbers is visible. And the same is true in the footnotes themselves, at the bottom of the page.

In terms of formatting, Word just thinks these are standard superscript numbers, and in the Format > Font > Character Spacing box, the 'Position' setting is actually set to 'Lowered' in some cases! Changing it to 'Normal' has no effect. Changing the Style box to 'Clear formatting' or 'Normal' doesn't fix the problem either. I've also tried pasting the entire text into a new file, but the problem is still there.

Can anyone think of anything I can do to fix this, either in Office 365 or Word 97?