I have a document that is using cross referencing for some tables and images with captions. Some of the captions have slashes in them that seem to be causing issues when I place the cross reference in the text. I do not have the ability to share the document but I'll give some examples.

Caption1:
text here Figure 1: Then more text.

Caption2:
text//text//text Figure 1: Then more text.

In the text I would like to just see "Figure 1". I insert the cross reference as a "figure" with "Only label and number" selected and link it to Caption1 listed above and the cross reference shows as "text here Figure 1". I right click and select "Edit Field" then click "Field Codes". In the "Field Codes:" box, I update the default of "REF _ref1234567" to read "REF _ref1234567 \h \#Figure##" and select "OK". The cross reference in the text now reads "Figure 1" just like I want.

On Caption2, I perform the same steps but the cross reference in the text does not change, it still reads as "text//text//text Figure 1"

Is there a way for me to tell Word to ignore the slashes and show only "Figure 1" like the captions without slashes in them?

Select the text in the caption that you want to see in the cross reference. Add a bookmark at that selection (lets assume you call that bookmark negeise).

Now at the place where you want a cross-reference, add a Ref field with the following code
{REF negeise \h}

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Andrew Lockton
Chrysalis Design, Melbourne Australia