Word 365.I have customized Normal.dotm and I have older Word 16 documents that need updating to the new customizations.


When I press the "Refresh Normal Styles" on the ribbon in a file to be updated, the styles do not update correctly. The normal style is not correct and some of the new styles that appear in the document are not in Normal dot. Any suggestions on how to fix this? Further, I'm not even sure the "Refresh Normal Styles" is using the one in "Microsoft templates". I keep a copy of Normal dot in a backup folder in case I need it.