Ann and Charles, thanks so much.

Ann, I've tried all that but it's the place to start apparently. Thank you.

Charles, megaphone not showing. (and boy, yeah, did I learn a lesson about backing up to multiple locations...I mean, dropbox, Mikey, dropbox...USBs...)

But ...

When I checked the "Account" in my Word app, it's saying Home and Student 2016. Which I would have purchased way back when and associated withthis Microsoft account.



This is a new laptop that came with the latest Office package. Is it possible it replaced that with the older version because I was logged in to Microsoft? (If so, I'm so done with this lol. I'll just be saving to USB and Dropbox from now on.)

Word does not work with flash drives. Using Word with documents on flash drives is the #1 cause of document corruption. You need to act as if you do not have any flash drives while you are using Word. You can use Windows to copy any document on a flash drive to your hard drive, use Word with it, and when Word is closed, copy it back if you wish.

This means:

• Do not open a document on a flash drive from Word or with Word.
• Do not save a document to a flash drive from within Word.
• Do not print a Word document while it is on a flash drive.