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  #1  
Old 08-31-2022, 02:28 AM
erich39 erich39 is offline I cannot open hyperlinks in word 2013 Windows 7 64bit I cannot open hyperlinks in word 2013 Office 2010 64bit
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Question I cannot open hyperlinks in word 2013


I cannot open a hyper link in word any more. I get the message »Your organization's policies prevent this action from being completed. Contact the help desk for more information« (in German). What can I do? I don't have a help desk to support me.
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Old 08-31-2022, 04:58 AM
Charles Kenyon Charles Kenyon is offline I cannot open hyperlinks in word 2013 Windows 11 I cannot open hyperlinks in word 2013 Office 2021
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Is this your own personal computer or a company computer?
Are you using Ctrl+Click to try to follow a hyperlink?
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Old 08-31-2022, 05:15 AM
erich39 erich39 is offline I cannot open hyperlinks in word 2013 Windows 7 64bit I cannot open hyperlinks in word 2013 Office 2010 64bit
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It is my own PC and, yes, I use Ctrl + Click.
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Old 08-31-2022, 07:18 AM
Charles Kenyon Charles Kenyon is offline I cannot open hyperlinks in word 2013 Windows 11 I cannot open hyperlinks in word 2013 Office 2021
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Quote:
Originally Posted by erich39 View Post
I cannot open a hyper link in word any more. I get the message »Your organization's policies prevent this action from being completed. Contact the help desk for more information« (in German). What can I do? I don't have a help desk to support me.
May I assume that you are using a German-language setup of Office?
Is this all documents or a particular one?
Have you tried, in a new document, inserting a Hyperlink, and then trying to follow it?
What happens if you open Word in safe mode? Open Office apps in safe mode on a Windows PC - Microsoft Office
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Old 08-31-2022, 12:04 PM
erich39 erich39 is offline I cannot open hyperlinks in word 2013 Windows 7 64bit I cannot open hyperlinks in word 2013 Office 2010 64bit
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I cannot open hyperlinks in word 2013
 
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I use a German-language setup.
It is in all documents. It is only in Word, not in PowerPoint.
I tried new documernts.
Same effect in safe mode.
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Old 08-31-2022, 05:50 PM
Charles Kenyon Charles Kenyon is offline I cannot open hyperlinks in word 2013 Windows 11 I cannot open hyperlinks in word 2013 Office 2021
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You can do an Online Repair. Before you do this, make sure you have your installation media and product key.
Repair an Office application - Office Support
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Old 09-01-2022, 09:00 AM
erich39 erich39 is offline I cannot open hyperlinks in word 2013 Windows 7 64bit I cannot open hyperlinks in word 2013 Office 2010 64bit
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I did a fast repair: the problem remained.
I did a long repair: the problem remains.
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Old 09-02-2022, 04:08 AM
erich39 erich39 is offline I cannot open hyperlinks in word 2013 Windows 7 64bit I cannot open hyperlinks in word 2013 Office 2010 64bit
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Could it be that there is an option that regulates such problems?
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Old 09-02-2022, 04:13 AM
erich39 erich39 is offline I cannot open hyperlinks in word 2013 Windows 7 64bit I cannot open hyperlinks in word 2013 Office 2010 64bit
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I want to thank you, Charles, for taking on my problem.
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  #10  
Old 09-02-2022, 09:03 AM
Charles Kenyon Charles Kenyon is offline I cannot open hyperlinks in word 2013 Windows 11 I cannot open hyperlinks in word 2013 Office 2021
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You are welcome Eric. I am stumped.
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