These are two separate problems even though related.
For the second, edit your Normal.dotm template and remove that text.
How to Open the Normal Template in Any Desktop Version of Word (except Mac 2008)

For the first problem, I am confused. Could you attach the document or a pared-down version with the problem here so we could look at it. (The document, not a screenshot.) How to attach a screenshot or file in this forum.

Hi Charles. Thankyou for considering my post. Though it seems the text in the doc is missing the information in the doc is somewhat confidential and not for public view. May I just send to you ?
Regards Bill.