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Old 03-29-2022, 11:58 PM
wiganken wiganken is offline word printing problem red and blue dots when printing in black and white Windows 11 word printing problem red and blue dots when printing in black and white Office 2019
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I agree with Graham but you state "When printing a Word or Excel document using black only".

Why have you only mentioned "Word or Excel"? Does it happen if you print a pdf document or something from the web "using black only"?

Printer model and how old is it? If it has been used a lot it could be at the end of its service life and need a new maintenance box installing but in this case I would have expected you to have seen warning messages pop up.
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