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Thread: word printing problem red and blue dots when printing in black and white

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03-31-2022, 07:30 PM

jthomas666 jthomas666 is offline

jthomas666 is offline

jthomas666 uses Windows 10

Windows 10 jthomas666 uses Office 2016

jthomas666 uses Office 2016

Office 2016

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You said you tried reinstalling Office; did you try reinstalling the printer? Or checking for an update? Or trying al alternative driver?

Having the problem on both Mac and PC really suggests that the problem is on the printer side of things.

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