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#1
03-17-2021, 04:53 PM
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I haven't seen this issue before and think perhaps there is a macro causing issues. Have you tried this after opening Word in Safe Mode? Perhaps you should upload a sample doc where this has occurred and we can see what kind of protection has been applied.
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Andrew Lockton Chrysalis Design, Melbourne Australia 
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| 365 & 2010 concurrent, captions, protection |
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Windows 10 
Office 2016
Hybrid Mode