Thank you so much for your kind reply. I am not surprised to hear that. For years MS has taken the position seen throughout all its product that it is better for the product to control the user than the other way around. I get that on one level but users whose purpose requires them to put the software to the test are always disappointed.



There is so much I like about this product but it has most serious shortcomings that don't make since given that it also have flexible and extensive features. It is as if it were developed by someone suffering severe schizophrenia. LOL.

On the contrary, the design is the result of feedback, especially from corporate users, who found it difficult to support users who kept customising their toolbars, etc. with the result that tech support teams were continually playing guessing games as to how each user requiring support had their system configured.

As someone who evidently used Word back then, I'm surprised that you haven't yet learned how to navigate the ribbon quickly (e.g. via mostly the same Alt-key combinations used in earlier versions) and directly via mostly the same keyboard shortcuts that were used previously.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]