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#1
11-10-2020, 06:51 PM
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Did this issue appear when you moved to 64bit Word? Are these 'controls' the old legacy ActiveX controls? Are you sure they are compatible with a 64bit version of Word.
If this is the case, refer to Compatibility Between the 32-bit and 64-bit Versions of Office 2010 | Microsoft Docs for some more info.
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Andrew Lockton Chrysalis Design, Melbourne Australia 
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Windows 10 
Office 2016
Hybrid Mode