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Old 10-14-2019, 12:39 PM
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Stefan Blom Stefan Blom is offline I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Windows 10 I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Office 2019
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How, specifically, did you format the document in the first place? If you mean that you selected text and changed the formatting of the selection, the underlying default formatting may resurface during editing.
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Old 10-14-2019, 12:47 PM
Diane932 Diane932 is offline I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Windows 7 64bit I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Office 2010 64bit
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Seems it does occur most frequently when it is just a selected area that has been modified. When this happens, I walk the recipient through changing his normal.dotx defaults to Arial 10pt, single spacing. Is there a way to correct this without having each end user redefine the normal.dotx?

However, it also occurs to paragraphs and parts of paragraphs that have been formatted using styles. This, I don't have a fix for yet.
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Old 10-14-2019, 12:54 PM
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Stefan Blom Stefan Blom is offline I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Windows 10 I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Office 2019
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Is the option to "Automatically update document styles" selected in the Templates and Add-Ins dialog box, for the affected document? If not, formatting in the Normal template will NOT be copied into an existing document.
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Old 10-14-2019, 01:01 PM
Diane932 Diane932 is offline I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Windows 7 64bit I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Office 2010 64bit
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When I bring in a Styles template I've created, I have Automatically update styles checked.

I do not have Automatically update selected for each style in the document.

Did that make sense?
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Old 10-15-2019, 04:30 AM
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Stefan Blom Stefan Blom is offline I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Windows 10 I've formatted a document using Arial 10pt. However, when certain computers open it, it's Calibri 11 Office 2019
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"Automatically update document styles" is required if you want Word to update the styles in a document after you have attached a (new) template to the document. However, once you have done that, you should clear the option again. Otherwise, Word will continue to update styles the next time you open that same document, and you may not want that to happen.

The "Update automatically" option for individual paragraph styles is different. It can be used to incorporate direct formatting into a style.
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