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Old 11-08-2017, 09:05 PM
Comickid Comickid is offline Computer Showing Wrong Page Numbering Windows 10 Computer Showing Wrong Page Numbering Office 2016
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Default Computer Showing Wrong Page Numbering

Hi All,

I have an issue with only my desktop and is a new development (issues started a week ago).

If I open an existing word document (in word 2016) on my PC, it shows page 1 as page 5. this is across all documents. if I open the same document on my laptop or a colleague's computer it shows the correct page numbering. I have tried everything and have exhausted all the avenues that I am aware of.

If someone could please help that would be greatly appreciated.

cheers.
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File Type: docx test document.docx (114.6 KB, 12 views)
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  #2  
Old 11-09-2017, 12:10 AM
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Aside from your Table of Contents displaying the wrong page #s, everything seems OK. Refreshing the Table of Contents will resolve that, too.
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Old 11-09-2017, 12:24 PM
Comickid Comickid is offline Computer Showing Wrong Page Numbering Windows 10 Computer Showing Wrong Page Numbering Office 2016
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Quote:
Originally Posted by macropod View Post
Aside from your Table of Contents displaying the wrong page #s, everything seems OK. Refreshing the Table of Contents will resolve that, too.
Thanks macropod

as you said, everything is fine, just not on my PC, where page 1 shows up as page 5.

I am currently having to copy files to a USB stick, open it on my laptop and pdf the file from there.
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Old 11-09-2017, 03:36 PM
Charles Kenyon Charles Kenyon is online now Computer Showing Wrong Page Numbering Windows 10 Computer Showing Wrong Page Numbering Office 2013
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Shows up fine, here, too. The page numbers in the header are correct.

Might you be talking about what shows up in the Status bar?

00 deleteme 1.png

Page 6 is the correct page number in the status bar while Page 2 is the correct formatted page number.

What prints out for that page on your computer that is giving you the wrong page?
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Old 11-09-2017, 04:54 PM
Comickid Comickid is offline Computer Showing Wrong Page Numbering Windows 10 Computer Showing Wrong Page Numbering Office 2016
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Quote:
Originally Posted by Charles Kenyon View Post
Shows up fine, here, too. The page numbers in the header are correct.

Might you be talking about what shows up in the Status bar?

Attachment 11008

Page 6 is the correct page number in the status bar while Page 2 is the correct formatted page number.

What prints out for that page on your computer that is giving you the wrong page?
Hi Charles. the status bar is not the issue. when printed page 1 (introduction page) prints as page 5, this is the same for PDF.

Cheers.
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Old 11-09-2017, 05:10 PM
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Have you tried repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?
Have you tried running Word in safe mode (i.e. hold down the Ctrl key while starting Word)?
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Old 11-09-2017, 05:32 PM
Comickid Comickid is offline Computer Showing Wrong Page Numbering Windows 10 Computer Showing Wrong Page Numbering Office 2016
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Quote:
Originally Posted by macropod View Post
Have you tried repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?
Have you tried running Word in safe mode (i.e. hold down the Ctrl key while starting Word)?
Did both, No luck.
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Old 11-09-2017, 05:48 PM
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Exactly what are you printing? The 5th page in your document is numbered 1. Can you attach a copy of the PDF you say shows the problem?
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Old 11-09-2017, 06:15 PM
Comickid Comickid is offline Computer Showing Wrong Page Numbering Windows 10 Computer Showing Wrong Page Numbering Office 2016
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Quote:
Originally Posted by macropod View Post
Exactly what are you printing? The 5th page in your document is numbered 1. Can you attach a copy of the PDF you say shows the problem?
Please see attached.
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  #10  
Old 11-10-2017, 06:21 PM
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Are all computers using the same Word version and build?
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  #11  
Old 11-10-2017, 09:14 PM
Charles Kenyon Charles Kenyon is online now Computer Showing Wrong Page Numbering Windows 10 Computer Showing Wrong Page Numbering Office 2013
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This is what I'm getting. I did have to refresh the TOC which was starting at page 5.
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