That is what I ended up doing, but only after trying so hard to re-download my Office Pro 2013, where I knew the font would be. Unfortunately when I bought it, my Microsoft Account was linked to another email address, which I no longer have. The only other way is if they sent a code by phone to my landline, which we no longer use!!! There was NO ONE to talk to, and I was going to have to give PAGES of information about me, that included a lot of "private" information that I should not have to give, just to gain access to my account!

Anyway, long story short, I was able to copy the Times New Roman font (normal) into my laptop and installed it and that fixed it. I had discovered that I had the Times New Roman Bold and Italic, but somehow my "normal" font had disappeared!

So, all is well now!

Thanks for trying to help. Unfortunately I had already spent about a day trying to figure it out or gain access to my software, so I could download it again, when I had figured this out for myself. But thanks!