Microsoft Office Forums

Go Back   Microsoft Office Forums > >

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #3  
Old 03-26-2017, 09:00 AM
Jennifer Murphy's Avatar
Jennifer Murphy Jennifer Murphy is offline Bibiography citation gets "Invalid source specified" error Windows XP Bibiography citation gets "Invalid source specified" error Office 2007
Competent Performer
Bibiography citation gets "Invalid source specified" error
 
Join Date: Aug 2011
Location: Silicon Valley
Posts: 234
Jennifer Murphy is on a distinguished road
Default

Paul,

When I ran it in Safe Mode, the bibliography citation error disappeared. So I restarted Word and went to the Add-Ins dialog. I found just 1 add-in, from SnagIt, a screen capture utility, and disabled it.

Then I restarted Word and tested the citations. The error was back. I went back to the Add-Ins dialog and found that there were now 2 add-ins: Person Name () and tm8word.dot. This is the first screen capture. I didn't think to get a screen capture before starting, but I am positive that neither of these were enabled the first time I checked.

The tm8word.dot file belongs to a case management program called Time Matters. I have had all kinds of problems with it in the past and not only in Word. It's one of the worst pieces of software I have ever had to deal with. So I disabled that add-in first. These are the next 2 screen captures.

I restarted Word, but the error was still there. I checked the add-ins and the tm8word.dot add-in was back. I'm only allowed 3 attachments, so I don't have a screen capture for that.

I tried this several times. Every time I restart Word, that add-in re-enables itself.

I found the tm8word.dot file. It's in C:\TMW8, where Time Matters installed itself. Should I rename that file? Is it likely to cause problems with Time Matters?

PS: It looks like the attachments didn't make it. I'll upload them to Dropbox and post the link.
Reply With Quote
 



Similar Threads
Thread Thread Starter Forum Replies Last Post
Bibiography citation gets "Invalid source specified" error "word was unable to open the data source" error meganadand Mail Merge 6 02-27-2020 11:25 AM
PPT for Mac: The value "#" is invalid. Please Provide a valid value. dshmed PowerPoint 0 11-23-2016 11:25 AM
How to use a "Save As" button without causing digital signatures to become "Invalid"? jferg Word VBA 0 02-16-2016 03:04 PM
Error: "Changes made were lost...reconnect with server", when switching "from" field randhurrle Outlook 2 02-25-2015 06:51 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 12:41 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2025 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft