I've just started having this problem. I dread contacting the Microsoft hepline. They'll either keep for hours and hours (literally) and maybe not have a clue what they are doing. I had this very problem last time. The girl on the other end insisted there was no problem. She said this because she didn't know what she was doing. I told her that when I the solution could I contact her to tell her. She did not respond.

Anyway, hope I didn't put you off, but all that to say that Word 2016 has given me endless headaches. it is so glitchy. 2013 was great. Why did they have to screw it up with Word 2016?

I now have a document finished that I cannot save. Based on the last time this happened I will lose everything since the last manual save I did. I have it hooked up to an external HD. I did unplug it to transfer some files onto a memory stick. Wondering if autosave somehow got screwed up trying to work but having nowhere to save to.

Is there anything I can do in the immediate to save my work and what can I do to rectify this problem?



Thank you in advance for any help rendered.