Microsoft Office Forums Freezing formatting when sending document to someone else

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 02-09-2017, 08:01 PM
bbecker24 bbecker24 is offline Freezing formatting when sending document to someone else Windows 7 64bit Freezing formatting when sending document to someone else Office 2016
Novice
Freezing formatting when sending document to someone else
 
Join Date: Feb 2017
Location: Arizona
Posts: 7
bbecker24 is on a distinguished road
Default Freezing formatting when sending document to someone else


I'm new to using Microsoft word, so I need a lot of help. I'm working on a document that I have to send to someone else by email. Today I sent the document, and although I know for sure he has the same fonts on his system that I used in the document, his pages were ending in different places than mine. While we talked on the phone, he would tell me a few lines from a page had moved onto the next page as he looked at it on his computer, causing extra pages in the document.

Does anyone have any idea how or why this would happen. This document is set up for a paper size of a hardback book, and the pages need to end as they do in my document.

I'm wondering if there is a way I can "freeze" the formatting that's in the document so that when he opens it on his end that it is the same? I want him to still be able to make changes in text, but I need the pages to stay the same.

Any help will be gratefully accepted. Thanks very much.

Barbara
Reply With Quote
  #2  
Old 02-10-2017, 01:45 AM
eNGiNe eNGiNe is offline Freezing formatting when sending document to someone else Windows 7 32bit Freezing formatting when sending document to someone else Office 2010 64bit
Expert
 
Join Date: Jan 2012
Location: Brussels [BE]
Posts: 700
eNGiNe is on a distinguished road
Default

All manner of strange things can happen when you transfer a Word file between PCs. If you're reviewing lay-out as well as content, you could consider sending your colleague a .pdf instead.
Reply With Quote
  #3  
Old 02-10-2017, 05:28 AM
macropod's Avatar
macropod macropod is offline Freezing formatting when sending document to someone else Windows 7 64bit Freezing formatting when sending document to someone else Office 2010 32bit
Administrator
 
Join Date: Dec 2010
Location: Canberra, Australia
Posts: 19,525
macropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to beholdmacropod is a splendid one to behold
Default

Quote:
Originally Posted by bbecker24 View Post
Does anyone have any idea how or why this would happen.
The reason this happens is that Word uses information from the active printer driver to optimise the page layout. Simply changing drivers on your own computer (either so you can use a different printer or even - in rare cases - just because the printer manufacturer decides to update the drivers for your existing printer) could have the same effect.

If you need to ensure your colleague sees exactly what you do, send a PDF of the document.
__________________
Cheers,
Paul Edstein
[MS MVP - Word]
Reply With Quote
  #4  
Old 02-10-2017, 07:02 AM
Charles Kenyon Charles Kenyon is online now Freezing formatting when sending document to someone else Windows 10 Freezing formatting when sending document to someone else Office 2013
Moderator
 
Join Date: Mar 2012
Location: Sun Prairie, Wisconsin
Posts: 5,879
Charles Kenyon is a name known to allCharles Kenyon is a name known to allCharles Kenyon is a name known to allCharles Kenyon is a name known to allCharles Kenyon is a name known to allCharles Kenyon is a name known to all
Default

For more on why you can't do this, see What happens when I send my document to someone else? Will Word mess up my formatting?
Reply With Quote
  #5  
Old 02-10-2017, 03:19 PM
bbecker24 bbecker24 is offline Freezing formatting when sending document to someone else Windows 7 64bit Freezing formatting when sending document to someone else Office 2016
Novice
Freezing formatting when sending document to someone else
 
Join Date: Feb 2017
Location: Arizona
Posts: 7
bbecker24 is on a distinguished road
Default

Thank you to all of you who responded. I'll bet the printer on his end is the issue. I did send a PDF document this time. I'm not sure how it's going to work, though, because he needs to have a Word document, but it needs to look like mine. Perhaps we will somehow have to use same default printers when we open our documents. Thanks again. Barbara
Reply With Quote
  #6  
Old 02-10-2017, 04:06 PM
Charles Kenyon Charles Kenyon is online now Freezing formatting when sending document to someone else Windows 10 Freezing formatting when sending document to someone else Office 2013
Moderator
 
Join Date: Mar 2012
Location: Sun Prairie, Wisconsin
Posts: 5,879
Charles Kenyon is a name known to allCharles Kenyon is a name known to allCharles Kenyon is a name known to allCharles Kenyon is a name known to allCharles Kenyon is a name known to allCharles Kenyon is a name known to all
Default

Not just the same printer; also, the same operating system and printer driver.
Wide margins can help reduce disparities.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Freezing formatting when sending document to someone else Sending Merge Document To Printer And Saving JennEx Mail Merge 2 05-25-2016 05:06 AM
Sending a document by email from Button, MAC compatible Ghostbuataar Word VBA 0 05-02-2016 09:14 AM
Freezing formatting when sending document to someone else Help Sending Mail Merge Document dazwm Mail Merge 8 01-28-2014 01:00 PM
Freezing formatting when sending document to someone else sending word document as email attachment causes format loss gauntlett Word 1 04-27-2012 09:06 AM
Freezing formatting when sending document to someone else Sending word document via outlook aonzo Word VBA 2 01-03-2012 08:06 AM


All times are GMT -7. The time now is 05:59 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft