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  #1  
Old 01-03-2017, 07:40 AM
Adele Gray Adele Gray is offline Opening Word error Windows 8 Opening Word error Office 2010 64bit
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Default Opening Word error

Hi,

Can anyone help me please with, hopefully, a quick fix.

Every time I open Word on my laptop I can't and get the error message 'Sorry, something went wrong and Word was unable to start (5).



I've tried Googling this but can't find any recent fixes other than dating back to 2013.

The strange thing is that I have it installed on both my pc and laptop, and the pc is fine but the laptop isn't.

Any/all help appreciated to save me tearing all my hair out!
Thanks,
Adele
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Old 01-03-2017, 01:27 PM
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macropod macropod is online now Opening Word error Windows 7 64bit Opening Word error Office 2010 32bit
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Have you tried repairing the Office installation (via Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?
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Old 01-04-2017, 07:31 AM
Adele Gray Adele Gray is offline Opening Word error Windows 8 Opening Word error Office 2010 64bit
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I uninstalled then reinstalled it and, hopefully, it seems to have done the trick. Thanks!
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Old 01-04-2017, 11:51 AM
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I'm glad you got it fixed, but a Repair would have been simpler and fixes almost all of the problems that reinstalling fixes.
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