Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 02-25-2010, 01:47 AM
martincruise martincruise is offline Word: The document 'Filename' caused a serious error the last time ... Windows XP Word: The document 'Filename' caused a serious error the last time ... Office 2003
Novice
Word: The document 'Filename' caused a serious error the last time ...
 
Join Date: Feb 2010
Posts: 1
martincruise is on a distinguished road
Default Word: The document 'Filename' caused a serious error the last time ...

*
Upon opening some previously created Word 2003 documents, users on our network are receiving the message:

The document 'Filename' caused a serious error the last time it was opened. Would you like to continue opening it? At which point the document can not be opened and the user is presented with the option to pull available unformatted text from the <ocument.

... or ...



Word stops responding completely and you have to end-task on Word.

Searching Microsoft will tell that you can remove the documents in question from the disabled list in Word. Indeed you can, but this simply removes that warning and the problem with the files continues to exist.

It may be worth noting that of all the files that have encountered this have been either a file that mail-merges with Excel or have tables in them.

I believe that this issue was caused by a recent Microsoft patch (either XP or Office). I have a laptop that was off of our network for 6 months and thus has not received Microsoft updates during that time. This machine is able to open all of these documents with no problem. That being said -- I have uninstalled the recent patches that went out on 5/8, and the documents are still not able to be opened.

Ideas ?
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Word: The document 'Filename' caused a serious error the last time ... Convert word document to JPEG. The word document may contain headerfooters vijayaram Word 1 12-30-2009 08:25 AM
Runtime error 5487 - Word cannot complete the save to to file permission error franferns Word 0 11-25-2009 05:35 AM
Filename in footer Dixon Word 3 09-24-2009 09:12 AM
"This problem was caused by Microsoft Office 97" phudson Office 3 09-02-2009 08:26 AM
Reference to an external filename which changes frequently roooberta Word 0 12-11-2008 07:33 AM

Other Forums: Access Forums - Senior Forums

All times are GMT -7. The time now is 10:23 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft