Thanks again.

When I access https://support.microsoft.com/en-us/..._and_uninstall, I get : We're sorry, but your operating system is not supported by Microsoft Fix it at this time.
Runs on

• Microsoft Windows Server 2003
• Microsoft Windows Server 2003 R2
• Microsoft Windows XP
• Windows 7
• Windows Server 2008
• Windows Server 2008 R2
• Windows Vista
• Windows 8
• Windows 8.1
• Windows Server 2012 editions
• Windows Server 2012 R2

When I access https://www.microsoft.com/en-us/down....aspx?id=42006
Supported Operating System
Windows 7, Windows 8, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2

If there are updated MICROSOFT sites for these fixes, I cannot find them.

At this point, this has become a moot problem. I have reconstituted most of the failing file with lower resolution pictures, and have not run into the problem again.

I doubt that this is a problem with my system (that I have caused). My Windows 10 operating system is only 2 weeks old, and was installed on a fully tested clean system by a professional installer. The system has been protected by Norton. No unusual incidents have occurred using the system since Win 10 was installed.

If that's so, I'd be asking the 'professional installer' why they didn't install Office 2013 64 Bit SP1 - unless, of course, you have a subscription (click-to-run) installation, aka Office 365, in which case they should have installed the Office 2016 version of that.

Regardless, I'm glad you have the problem sorted.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]