Did you click on 'Insert Footnote'? That should insert a superscripted number at your present location in the body of the document, plus an empty footnote with the same superscripted number at the bottom of the page.

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]

Hello and thank you. Yes, I've tried that and it doesn't work. But I've found a way round it: I create and endnote, then go to the little number at the end of the document and right click. There, I have an option 'change endnote for footnote'. It's a bit of a drag to have to do it that way, but it works.
Any other ideas?
Christal.