Word freezes and prevents me from copying and pasting document

[writermanone]

Here's what's going on with my Word 2013. I am on the Internet and I find an article that I want to keep so I highlight it, minimize, open a Word document, paste the article into the Word document, and here's where the fun begins--I am using Microsoft 8.1.

When I click on save as and click on computer and then click on desktop, the little wheel or donut or whatever it is called starts to spin and spin and spin. Nothing else happens. I either have to shut down my laptop or restart it. It is completely frozen. This happens every single time for the last 3 or so months. Nobody has been able to figure out why.

Any ideas would be greatly appreciated before I have a stroke. Thank you.



Writermanone

[macropod]

Have you tried repairing the Office installation (via Start > Windows Control Panel > Programs > Programs & Features > Microsoft Office (version) > Change > Repair)?

[writermanone]

Thanks Paul. No I haven't done anything because I am concerned about losing the two expensive add ons I have in Word. I don't want to fix one problem and cause another which seems to happen with these software situations. I contacted both software companies where I bought the add ons and explained the situation and both companies said, of course they said, that it wasn't their software add ons that was causing my problems with Word. I feel stuck between a rock and a hard place.

[macropod]

Originally Posted by writermanone

No I haven't done anything because I am concerned about losing the two expensive add ons I have in Word.

Repairing Word is unlikely to affect your addins - unless, perhaps, one of them is the culprit and needs its own repair/reinstall.

Originally Posted by writermanone

I contacted both software companies where I bought the add ons and explained the situation and both companies said, of course they said, that it wasn't their software add ons that was causing my problems with Word.

They would say that, though, wouldn't they! If you run Word is safe mode and the problem goes away, an addin is almost certainly the problem...