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I was emailed 2 Word files (doc and docx) to me that I cannot open with Word 2007. Part of the document I can see but the rest I cannot. I had the sender send it to a dropbox site from which I did a direct download, but same issue persists.
One of the documents just has written statements in the body. The other I see grayed out fuzzy looking rectangular borders around what is in reality a calendar of dates with times and lines to place a Booked status for taken appointments. I did a print screen so you can see. I Googled about this and I thought by installing a Compatibility package it would solve this, but it did not. Finally, I tried to open the doc and dox files on my new laptop with Word 2010 and it opens with the full calendar showing and not greyed out fuzzy borders on the page and the entire text on the other document. But I want to be able to access and edit these documents on my desktop and other laptop which are running Word 2007. I have added print screens of what I see with the grayed out recantgular boxes that should just show a list of dates and times along with the dropbox open document before trying to download which shows the calendar without the rectangular grayed out boxed. How can I fix this so I can? Thank you. Last edited by Charles Kenyon; 11-09-2015 at 08:51 PM. Reason: adding file showing what should be seen within grayed out boxes of document |
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