Command cannot be performed because a dialog box is open.

macropod · #2 10-10-2015, 07:04 PM

That suggests you have some third-party addin or a macro in a global template that's trying to make some changes but is coded in such a way that it's generate generating errors (possibly through conflicts with another template), then making some changes to the relevant template. Id suggest checking what addins you have installed, disabling all non-MS ones, then progressively re-enabling them & re-starting Word till you find the culprit.

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