Problem with hyperlinks to PDF from Word to Mozilla

[Cosmo]

I have several hyperlinks which link to a PDF, and in some cases I need to include a page or a zoom setting in the link. This is done using a hashtag for the parameters:



"http://www.xxxxx.com/path/to/myPDF.pdf#zoom=100"
"http://www.xxxxx.com/path/to/myPDF.pdf#page=5"

But it seems that when it is opened in Mozilla on one of my coworkers computers (PC), the hashtag is converted to a dash:
"http://www.xxxxx.com/path/to/myPDF.pdf - zoom=100"

The result is that the PDF doesn't open. I know that not all browsers handle the hashtags properly, but they usually open the file ignoring the parameters. I can copy the hyperlink from the Word document, and paste into Mozilla, and it works fine. I believe the link also works properly if activated from a link in a PDF in Acrobat. I don't have this problem on my PC, in all browsers I have tried, it opens the PDF properly.

Does anyone know if there is a way to tell if the hashtag is getting reformatted in Word, or after it has been transferred to Mozilla?

[macropod]

Does this problem occur on all PCs using Mozilla, or only the one having the problem? If it's the latter, it may be a problem with that user's PC; otherwise it might be a problem with Mozilla.

[Cosmo]

I haven't had a chance to check the PC in question, hopefully today I'll have time to look into this further. This doesn't happen on my PC, using any of the browsers I have (IE and latest Firefox), not sure what version is on my coworker's computer.

I have had issues in the past with FireFox's implementation of the PDF plugin (it will run a print command automatically on opening a document if it appears anywhere in the javascript code, even if it is in an uncalled function, within a false 'if' block, and commented out), but I haven't seen this one before, so I don't know if this problem is Microsoft's fault, or Mozilla's.