Horizontal stripes, otherwise blank, when I try to call up a Word file. The only way to get rid of this page is to Hide Word. Any suggestions? Thanks.

Could you please explain more? Im not sure on your question.

Hi. Thanks for asking. Just now I turned on the Mac. Went to Word in the tool bar to open a doc and opened a blue and white striped page. The top of the screen says "open." The bottom of the screen says Enable: and in a little window it says "All readable documents." All commands are greyed out except Hide Word and Hide Others. It is essentially locked on this page and not responding.I will get a window that says Word Application is not responding and will have to click it to force quit. I will be unable to Force Quit from the Apple Icon. I will have to start over ( hard boot) to get to my docs.