So users open the template file (meaning that the file name displays on the status bar in Word), manually click File | Save As and type in a new document name? That isn't the best way to make use of templates (*.dot files).

It would be more efficient to use the template properly, which means that you let it create an untitled document. The first time you save you will then be prompted to supply a name for it. This is the way templates are meant to work, but I don't know if they work that way in a cloud storage environment.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional