I have a HP All-in-One 64 bit using Windows 7 Home Premium and use Office Professional 2013.



Suddenly when I try to open documents saved as Word docx they do not open with the correct document name and seem to default to a pro number Wd00000x in compatibility mode unless I right click on the document and select Open With and Word (Desktop). I have checked the Default programmes on my PC and reset same and also checked the Save tab in Options but despite these showing my choice of Word 2013 something is overriding my selection.

Can anyone help please?

Pro number? I do not understand the term.

Are you opening them from within Word with Word already running or by double-clicking on an icon from Windows? If the latter, what happens if you open them from within Word using File > Open?

Hi Charles Kenyon

Pro number is a progressive number which is automatically advanced.

There is no difference in respect of opening whether Word is running or not but my usual method is to find the file in the folder where it is saved then click on it to open.

I am asking about using File>Open within Word to open the file.