Thanks for the follow-up.



When you do find the problem cross-references, note that you have to recreate them from start. Depending on the number of cross-references affected, this may be a time-consuming task, unfortunately.

The problem (a design flaw in Word, really) is as follows: When you add a cross-reference, Word encloses the cross-referenced paragraph in a hidden bookmark. The problem is that if you press Enter, or add content, at the beginning of a bookmarked/cross-referenced paragraph, what you add will end up inside the bookmark, which of course causes trouble with the cross-reference the next time you update it. The workaround is to always add content (or press Enter) at the end of the previous paragraph instead.

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Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional