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#6
04-13-2015, 10:35 PM
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This may not work but I would go into the User Templates folder and either delete or rename the NormalEmail.dotm template to check whether that is the cause of the problem.
The unusual dropdown arrow I was talking about is further down on the screen capture (below and to the left of the word 'Clipboard')
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Andrew Lockton Chrysalis Design, Melbourne Australia 
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