Hmmm. Possibly, but I have never heard of encryption causing such things. I sounds like corruption, but the fact it is happening on various machines is definitely concerning.

What happens if you try and save the file as plain text?

Thanks for your tips, I've instructed the user to try saving as RTF or text next time.
Basically once we start seeing the weirdness begin in the document, the user cannot save and when they try it simply becomes 0KB.

cya

Craig

Attached Images

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