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  #1  
Old 05-03-2014, 12:49 PM
weamish weamish is offline PgUp freezes Windows Vista PgUp freezes Office 2007
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Still having PgUp issues in Word 2007. Near as I can tell, PgUp works fine unless preceded by more than 7 instances of PgDn - in that case, PgUp works twice, then freezes.

If I hit PgDn 6 times, then hit PgUp 6 times, I'm back at the beginning of the document. If I hit PgDn 7 times, need to hit PgUp 8 times to get back to beginning. And then when I hit PgDn 8 times, PgUp freezes after the second hit.

Any idea what might be causing this behavior? Not using any third-party add-ins.

Thanks!

Steve
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Old 05-03-2014, 02:48 PM
Charles Kenyon Charles Kenyon is offline PgUp freezes Windows 7 64bit PgUp freezes Office 2010 32bit
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I can't reproduce the freeze on my system in any version of Word. That it does not get you back to the start reproduces in Word 2010 and 2013 as well as Word 2007 but not Word 2003.
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Old 08-14-2014, 04:19 PM
weamish weamish is offline PgUp freezes Windows Vista PgUp freezes Office 2007
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Still having this problem, anything else I might try? Thanks!
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Old 08-14-2014, 05:19 PM
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macropod macropod is online now PgUp freezes Windows 7 32bit PgUp freezes Office 2010 32bit
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Have you tried repairing the Office installation (e.g. via Word Options|Resources|Diagnose)?
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Old 08-14-2014, 09:03 PM
weamish weamish is offline PgUp freezes Windows Vista PgUp freezes Office 2007
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Quote:
Originally Posted by macropod View Post
Have you tried repairing the Office installation (e.g. via Word Options|Resources|Diagnose)?
Yes -
Diagnostics run: 5
Diagnostics that identified problems: 0
Diagnostics that took corrective actions: 0
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Old 08-14-2014, 09:57 PM
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macropod macropod is online now PgUp freezes Windows 7 32bit PgUp freezes Office 2010 32bit
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Does this apply to all documents, or just one? If it only occurs in one document, that suggests document corruption.
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Old 08-15-2014, 06:43 AM
weamish weamish is offline PgUp freezes Windows Vista PgUp freezes Office 2007
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Quote:
Originally Posted by macropod View Post
Does this apply to all documents, or just one?
This behavior occurs on every document.
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