curly quotes after em-dash or hard space

[btorrance]

I'm encountering some odd behavior with curly quotes. If I type a quotation mark after either an em-dash, or a parenthesis followed by a non-breaking space, Word inserts an opening quoation mark. This is what I want (though I've seen some posts on other forums complaining that it should be a closing quotation mark after an em-dash, to reflect a trailed-off quotation---but the way I typically use the em-dash, it should be an opening quote mark).



The problem is when I use find-and-replace. I've done that for years---with a quotation mark in both the find and replace boxes---to catch any missed straight-quotes. But doing this reverses the quotation mark after an em-dash or a parenthesis-hard-space, so now it's a closing quote. In other words, typing the mark makes it go one way, but replacing it makes it go the other way.

Any solutions? This is a particular problem for some formatting macros I frequently run---the user sees the correct quotation mark, then runs the formatting, and now it's wrong.

Thanks for any help.

Ben

(NB, a similar issue was briefly discussed here: https://www.msofficeforums.com/word/...ion-marks.html. A suggested solution was to put a space between the em-dash and the quote mark, but that's not consistent with the style I need in my documents).