Word 2010 will not open 2003 files

OTPM · #1 04-22-2013, 11:43 AM

Hi
Are you able to post a NON-SENSITIVE document for me to try and open
Tony

sleake · #2 04-22-2013, 02:07 PM

OK, Tony, here's a 2-page document that will serve as a sample. I tested it again, and I get the same error message.

OTPM · #3 04-22-2013, 11:13 PM

Hi
Thanks for posting a sample document. I have opened the document using Word 2010 with no issues. This suggests you have an issue with the configuration of your version of Word 2010. Have you tried running a repair of your installation? If you have Word 2010 AND Word 2007 loaded then this MAY be an issue (it shouldn't be but it is possible).
Tony

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