strangeness in undo function?

[jeffk]

if i perform a series of actions, including typing some lines of text for example, then want to undo anything the typing 'undoes' one character at a time.

although it's not something i ever really paid much attention to before, i seem to remember that the undo drop down list on the quick access toolbar would include being able to undo a whole section of text at once, rather than one character at a time.

i'm not sure if that's a very clear explanation, but if anyone does know what i mean do you have any idea what setting i might have changed, or is my memory faulty here?



thanks

[Stefan Blom]

I have seen Word delete single characters as well as whole words in one Undo. If there is a pattern, I haven't noticed it...

What you can do is Undo multiple steps at once, using the Undo drop down.

[jeffk]

This seems to only be happening in one particular document. To clarify what's happening I've attached a screenshot of the undo dropdown list (letter by letter) on this doc & one of the undo dropdown in a new doc (phrase by phrase).

The doc that's 'misbehaving' has several page & section breaks inserted & a lot of bulleted lists, using a custom multilevel list I created. Apart from that it's a normal docx, so i can't see how any of that could be related to the undo function being altered.

I can't find any setting or option choices anywhere for the undo function so I don't know how I can find what's been altered or how to reset it to default.

This makes it a real pain to undo anything more than a few letters, especially if I use Ctrl + Z. Any help much appreciated!

Edit: this only seems to be happening when I've got a footer in the doc (my name & page x of y). I copied the contents of the doc into a new doc & tested undo - it was fine, but as soon as i put in a footer the problem started again. What on earth.......?!?

[Stefan Blom]

That is interesting. How did you create the footer (specific steps)?

[jeffk]

Sorry about delayed response, been ve-ry busy etc. In answer to your question:

1) I double clicked in footer area & it become visible (with main text greyed out)

2) entered footer text then, design tab > header & footer group > page number > bottom of page > page x of y

I've also tried it by
Insert tab > footer > blank > enter text in field then > page number > bottom of page > page x of y

Both ways have the same effect on the undo function.

I've just discovered this: http://tinyurl.com/d4tx8x7 I think it’s a post if yours on another forum, or someone with the same name. It seems to be related to some types of page numbers, but not others!?

Via the link above I found this http://tinyurl.com/clzfu2r, but the suggested solution doesn’t seem to work.

[Stefan Blom]

Thanks for the follow-up.

It certainly looks like I wrote the message at http://tinyurl.com/d4tx8x7... The suggested workaround at http://tinyurl.com/clzfu2r does ring a bell, although I don't remember if it was ever confirmed.