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#1
11-20-2012, 11:21 PM
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What you're describing is indicative of a Word 2007+ document that has been formatted with editing restrictions, though read-only protection hasn't been applied. You should be able to edit the content at will. If not, it's possible the sender has wrongly applied forms protection to the document, instead of read-only protection.
__________________
Cheers, Paul Edstein [Fmr MS MVP - Word] 
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