Polly.

You have a problem. You have a broken Word document. You did not make backups. You have asked for help. You are biting the hands of those trying to help you. You are asking people to overhaul a car engine blind long distance and angry because they would like to see the engine.

You are in panic mode. It is understandable and frustrating. Sit back, take a few deep breaths. You may need to rewrite. No one has died. All of your limbs are still attached.

I asked you a question a while back that you did not answer. It was, in part, diagnostic. Did you, at any time, edit these documents or work with them when they were on mobile media like a CD-RW or a memory stick? You were working on them on your laptop and I assume they were on your hard drive while you were doing anything with them, but I learned a long while ago to not make such assumptions.