Hi catseye,

This is the first indication you've given that the problem concerns a particular document, and not all documents. There's a huge difference between Word not saving at all, and being unable to save a particular document (including when portions of it are copied to another file). Quite obviously, the processes for dealing with a corrupt document, which is what problems saving a single document indicate, aren't going to be addressed by trying to fix Word...

In most cases, problems with a corrupt document can be fixed by inserting a new paragraph at the very end of the document, then copying & pasting everything except that new last paragraph into another document. You may have to manually re-create the page layout & headers & footers for the copy's last Section. You can then close the problem document and save the copy over it.

FWIW, it is rare that reinstalling Word, let alone rebuilding a system from scratch, will achieve anything that the other links I've referred you to (plus a couple I haven't) won't. Indeed, reinstalling Word (without rebuilding a system from scratch) won't fix some of the problems addressed in those links.

__________________
Cheers,
Paul Edstein
[Fmr MS MVP - Word]