I'm assuming you are not tracking changes, because that can cause a lot of errors with field and paragraph numbering, errors which won't be resolved until you accept changes and turn off the tracking.

If you use an AutoText entry to add the appendix captions, does that make a difference? Then will they behave?



Issues with the Cross-reference dialog box are mentioned now and then in the forums, primarily in documents with many items that can be cross-referenced. This appears to be a bug, and, as far as I know, this hasn't been resolved.

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Yes, we are all using track changes so authors can view our edits. I do know that track changes causes weirdness like marking cross-references as deleted and then re-inserting them -- and sometimes numbered paragraphs are treated the same way. I'm not aware of other oddities.

No, I haven't tried inserting captions with autotext, although I'm working on a template for our users that has caption autotext entries among others. I'll try that approach with the latest document I had trouble with and will post my results sometime next week.

As for the missing cross-references in the dialog box, from what you say we'll just have to live with that and alert authors when we've manuallly types a table of figures entry.

Thank you so much for your response.

Stefan: I tried using a template containing Autotext for entering captions, and also for generating tables of figures. It worked beautifully. No missing figures or tables in the TOF or in the cross-reference dialog box. And no "confusion" about which captions were for the body of the document and which were for the appendix.

Before pasting a problematic document into the template, however, I made a change and resaved it -- this means it was saved with SP3 on Office. Not sure whether this or the Autotext solved the problem, but it seems solved.

I didn't see where I could mark the post as solved, but I did rate your suggestion as Excellent. Thank you thank you!

You are welcome!

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional

Update: While the template with autotext did seem to fix the problem, I learned that Track Changes is the culprit, as you stated, to fix problems with documents not based on the template with the autotext. Just in case this may help others looking for solutions.

Thanks again.

You are welcome. Thank you for the follow-up!

__________________
Stefan Blom
Microsoft Word MVP

Microsoft 365 apps for business
Windows 11 Professional