Word problems

macropod · #1 12-17-2011, 02:22 PM

Hi DoctorT,

The first thing to try is a repair of Word, via Help > Detect & Repair. It is unlikely that the running CCleaner or a disk defragmenter will have any effect. If the repair doesn't work, see:
http://support.microsoft.com/kb/921541

and:
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
for various series of troubleshooting steps that will help you track down (and hopefully solve) the problem.

DoctorT · #2 12-21-2011, 11:23 AM

Quote:

Originally Posted by macropod

Hi DoctorT,

The first thing to try is a repair of Word, via Help > Detect & Repair. It is unlikely that the running CCleaner or a disk defragmenter will have any effect. If the repair doesn't work, see:
http://support.microsoft.com/kb/921541
and:
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm
for various series of troubleshooting steps that will help you track down (and hopefully solve) the problem.

Dear Paul,

I deleted the Normal.Dot Template and it now works.

Dr. T.

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