They no longer have Word 2003 installed. What I found was Normal.dot and Normal.dotm in their "..\user templates" folder. This is how I am I was to rename Normal.dotm and the copy normal.dot to that name.
I tried your step by step, that was when I tried to do a 'Save As' and got the dialog box, that I could nnot save a file that was already open.
You state: "You can then save the file as a macro-enabled template type, named 'Normal.dotm', where Word 2007 keeps its user templates." Well this is the challenge I found, since Word was telling me 'Normal.dotm' was open.
Plz advise. Thanx in advance.