I don't have a solution for you but will add a little explanation for others to think about.

There is a new behaviour of comments which appears in Word 365 but not in earlier versions. Now it appears that you can 'add' a comment via the GUI but until it is posted by clicking the button or pressing Ctrl-Enter then Word stores it in some intermediate mode which isn't a comment (according to VBA) although it shows alongside other comments in the comments pane. If you then try to add another new comment, the cursor returns to the un-submitted comment and won't allow new comments until you either post or delete that one. This behaviour is very annoying and not how the earlier versions of Word handled comments. I presume this is the problem that bronco9588 is trying to solve.

Recording a macro of adding comments shows that a comment gets 'added' only after it is posted and an unposted comment doesn't get recorded as an action. The unposted comment appears with the other comments but doesn't get included in the document's comment collection in VBA.

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Andrew Lockton
Chrysalis Design, Melbourne Australia