Sorry, I may not be clearly identifying how this document works for us.

We create a topic:

12345 Sourcing Issue Bob / Karen / Rich
10/6 Karen: You guys failed to source the materials for this PN
10/6 (Factory Person): Oh sorry about that, you know how it is
10/7 Bob: Yeah, blah blah blah you guys do this to us all the time
10/9 (Factory Person): OK we finally got the materials, now what?

55432 Part Burned Down Customer Location! Julie / Mike / Steve
10/1 Julie: Just heard that this part caused a fire at a customer location
10/2 (Factory): That sucks, you know Chinese parts!
10/3 Julie: No seriously, WTF Batman.

Replies are made to topics on a daily basis. This document can have months of conversations spanning 10-30 pages. Every day we make our replies, send it over to factory. Their day (our night) they make their replies and send back. We continue working off the same document every day.

I just want to bust everything out by one of the names in the title. So all topics with Bob end up in a "BOB.DOC" and all with Julie end up in "Julie.DOC"

Trust me I can't stand this thing. But China can be frustratingly bad to work with. I actually wanted to turn the whole thing into a user forum, but the cry babies on both sides of the ocean are whining about it already. Some people can't take change.