You could, of course, record the Find/Replace as a macro, though I'm not sure what such a macro would achieve - you'd still have to teach your people how to use one. You might do better to set the document up as a Word form, using formfields and use field coding to handle the conditional text, or use content controls in conjunction with a ContentControlOnExit macro to output the conditional text (or update fields containing it).

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Cheers,
Paul Edstein
[Fmr MS MVP - Word]