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#1
09-14-2025, 12:17 PM
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Confirmed Bitlocker Recovery Code not accepted
I just purchased a new Dell ECT-1250 Windows 11. I cannot boot into recovery mode because the bitlocker recovery key does not work. I confirmed the key with my Dell account. Dell re-installed the OS but bitlocker still does not recognize the key. There is only 1 device and I tried to enter the key multiple times so I know that I am typing it correctly.
Can someone please assist? Howard 
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