I have had Visio 2010 Premium, on my Windows 7 machine, for many years and it has been great. However, recently there are some issues. The simplest way to cause the issue takes just these steps:

1. Create a new drawing
2. Drag a shape, like a circle, onto the canvas
3. Select Fill->Fill Options and change the fill pattern to anything and Visio crashes.

Looking in the Event Viewer, this is the error I see for the crash:
So, I decide to look at user32.dll and I found multiple copies. Here are the details:
C:\Windows\erdnt\cache64 - 2010-11-20, 1,000,128 byte, V6.1.7601.17514
C:\Windows\erdnt\cache86 - 2010-11-20, 833,024 byte, V6.1.7601.17514


C:\Windows\system32 - 2020-01-29, 1,010,688 byte, V6.1.7601.24546
C:\Windows\syswow64 - 2020-01-29, 834,560 byte, V6.1.7601.24546

What strikes me as odd are that there are multiple versions and that two of them are a decade newer than the others. I am wondering if I were to replace the newer version of user32.dll with the older version if that might resolve the issue? Any thoughts and/or suggestions?


p.s. I just ran this same version of Visio on a Windows 10 machine and the version of user32.dll is very different there, and it ran without issue.